Terms & Conditions

Welcome to Sanatan Incenses. These Terms & Conditions govern your access to and use of our website and the purchase of products from our online store. By using this website, you agree to comply with these Terms. If you do not agree, please refrain from using our website.

1. General

Sanatan Incenses is committed to providing premium-quality agarbattis, incense sticks, dhoop products, and fragrances. By accessing this website or placing an order, you confirm that you are legally capable of entering into a binding agreement under applicable laws.

2. Products

We strive to ensure that all product descriptions, images, prices, and specifications displayed on our website are accurate. However:

  • Product images are for illustrative purposes only.
  • Actual colors, packaging, and fragrance intensity may vary slightly.
  • Natural ingredients may result in minor variations in appearance and aroma.

We reserve the right to modify or discontinue any product without prior notice.

3. Pricing

  • All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
  • Prices include applicable taxes unless specified separately.
  • Shipping charges, if applicable, will be displayed during checkout.
  • We reserve the right to revise prices at any time without prior notice.

4. Orders

  • Orders are subject to product availability and confirmation.
  • Once an order is placed, you will receive an order confirmation email or message.
  • We reserve the right to cancel or refuse any order due to pricing errors, stock availability, suspected fraud, or other unforeseen circumstances.
  • If payment has already been made for a cancelled order, the amount will be refunded to the original payment method.

5. Payment

We accept secure online payments through authorized payment gateways.

By making a purchase, you confirm that:

  • The payment information provided is accurate.
  • You are authorized to use the selected payment method.

Sanatan Incenses does not store your payment or card details.

6. Shipping & Delivery

  • Orders are processed within our standard processing time.
  • Delivery timelines may vary depending on your location and courier services.
  • Delays caused by weather conditions, transport disruptions, festivals, or other circumstances beyond our control are not our responsibility.
  • Customers must provide accurate delivery information. We are not responsible for failed deliveries due to incorrect addresses.

7. Returns & Refunds

Please refer to our Refund & Return Policy for complete details.

Generally:

  • Products damaged during transit or received incorrectly may be eligible for replacement or refund.
  • Claims must be reported within the specified time after delivery.
  • Opened or used incense products cannot be returned due to hygiene and safety reasons unless they are defective.

8. Intellectual Property

All website content, including:

  • Logos
  • Product images
  • Graphics
  • Text
  • Designs
  • Product descriptions
  • Branding

are the exclusive property of Sanatan Incenses and may not be copied, reproduced, distributed, or used without prior written permission.

9. User Responsibilities

While using this website, you agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or harmful content.
  • Interfere with website functionality.
  • Submit false or misleading information.

Violation of these terms may result in termination of access.

10. Limitation of Liability

To the maximum extent permitted by law:

  • Sanatan Incenses shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.
  • Fragrance preferences are subjective and may vary from person to person.
  • Our incense products are intended for traditional aromatic and devotional use only and are not intended to diagnose, treat, cure, or prevent any medical condition.

11. External Links

Our website may contain links to third-party websites for your convenience.

We do not control or endorse the content, privacy practices, or policies of those websites and are not responsible for any loss or damages arising from their use.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and safeguard your personal information.

13. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Any updates become effective immediately upon publication on this page. Continued use of the website constitutes acceptance of the revised Terms.

14. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in the city where Sanatan Incenses operates.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the details provided on our Contact Us page.

Sanatan Incenses
Website: https://sanatanincenses.com/